The Menu Representative functions as a patient ambassador assisting patients in selecting correct menu items based on their diet order and participating in patient tray assembly to ensure accuracy. In addition to ensuring diet compliance, the Menu Representative acts as the liaison between the patient, nursing and foodservice. This position also serves as a clinical representative gathering and monitoring patient dietary information for communicating to clinical dietitians and other disciplines such as speech pathology and nursing.
High School Diploma
LICENSURE and CERTIFICATION
On the job training provided.
1 year previous hospital food service in like position preferred
KNOWLEDGE OF, SKILLS IN, ABILITY TO, COMPLEXITY AND DIFFICULY:
Personal computers, hardware, basic software programs including e-mail, word processing, and spreadsheets
Therapeutic Diets preferred
Hosital food services preferred
Oral and written communication skills
Above average computer knowledge
Customer Serivce including intrapersonal skills
Refer to policy manual for specific instructions/guidelines. Follow established Policies and Procedures.
Adhere to the standards of the job description and overall philosophy of Bozeman Deaconess Hospital.
Maintain flexibility to adapt to a variety of workload assignments.
Attend staff meetings and in-services
Physically and mentally capable of performing all duties of the position
Keep Coordinator/Manager apprised of situations directly affecting the patient foodservice operations.
Work independently with limited supervision
COMPLEXITY AND DIFFICULTY:
40% Time Spent - Visits patients to discuss their food preferences and completes daily menus in compliance with diet order Communicates patient food request, changes and production volume to clinical disciplines, production staff and Nutrition Services Workers as appropriate
20% Time Spent - Organizes and completes daily diet office duties such as preparing meal tickets, verifying menus and diet modifications comply with diet order, and answering phones. Maintains and produces patient production volume projections, records department statistics
20% Time Spent- Participates on patient tray line
10% Time Spent - Assists in dish room and pots & pans
10% Time Spent ADDITIONAL JOB FUNCTIONS:
Assists with food production as needed
Provides basic written diet information to patients as requested
Assists with organizing and putting away department inventory and supplies putting away stock
Participates in department meetings and councils.
Assist in the dish room as needed
Records patients 'Intakes' accurately per established procedures.
Assists with other areas of responsibility in the absence of Manager/Coordinators or as assigned.
Other duties as assigned.
Casual Call (Per Diem/As Needed)