The System Director of the Project Management Office (PMO) is responsible for providing end-to-end organization-wide project management leadership, and direct management/oversight of large and/or complex projects in a manner that supports current and future organizational strategies and objectives. Work is highly varied and complex, and requires a high degree of discretion and independent judgment. Areas of responsibility include determining enterprise approach and oversight for PMO roadmap, create and set vision for the future, cross functional stakeholder management, oversight of the full enterprise project portfolio, talent and resource management, development and monitoring of PMO key performance indicators, creating and sustaining standardized and comprehensive project management strategies an tactics and leading organizational change with PMO best practices and a PMO maturity roadmap. Supervises project managers and program managers. This position reports directly to the Chief Information Officer.
Master's Degree (MBA, MHA, MSN, MPA, MSHM or MPH)
Bachelor's Degree with equivalent technical experience (10 years) and/or certification (Project Management Professional)
Currently enrolled in MBA, MHA, MSN, MPA, MSHM or MPH graduate program with commitment to obtain graduate degree within 2 years of accepting the position.
LICENSURE and CERTIFICATION
Project Management Professional Certification
At least five years experience as a senior project manager which includes experience in cross-functional/disciplinary project management and project leadership on large scale and/or complex enterprise-wide projects, including technology projects.
At least four years of supervisory experience
At least 10 years project management experience
Project Management experience in a healthcare environment.
KNOWLEDGE OF, SKILLS IN, ABILITY TO, COMPLEXITY AND DIFFICULY:
Expert knowledge of and ability to apply the principles and best practices of project management, including: project lifecycle, scope definition and management, planning and scheduling, monitoring, communication cycles, managing project teams and risk management.
Knowledge of the healthcare and managed care industry, its products, services and major business processes.
Strong knowledge of change management theory, with ability to anticipate and implement effectively.
Strong skills in budget development and management, with demonstrated ability to bring multiple projects in on time and on budget.
Strong oral and written communication skills, with the ability to communicate data and information professionally, effectively, persuasively and on a timely basis, both orally and in writing to diverse individuals and groups inside and outside of the organization.
Strong assessment and analytical skills, with ability to determine key issues, develop effective actions plans and implement to successful conclusion.
Strong presentation skills, including the ability to tailor presentations to a specific audience, and address and interact with large groups.
Strong collaboration skills, with demonstrated ability to create and foster a collaborative work environment, maintain effective, high performance teams, and organize people and resources to solve problems and identify opportunities.
Intermediate skills in Word, Excel, PowerPoint and MS Project.
Financial acumen: Interprets and applies understanding of key financial indicators to make better business decisions.
Decision quality: Makes good and timely decisions that keep the organization moving forward.
Strategic mindset: Sees ahead to future possibilities and translates them into breakthrough strategies.
Demonstrated ability to articulate and support vision, mission, values and strategy, integrate into management practices, and foster their manifestation among staff.
Demonstrated ability to supervise staff in a manner that maximizes employee performance and business results.
Ability to handle confidential information with appropriate discretion.
COMPLEXITY AND DIFFICULTY:
Manages complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Drives results: Consistently achieves results, even under tough circumstances.
Resourcefulness: Secures and deploys resources effectively and efficiently; organizes people and resources to solve problems and identify opportunities.
Manages ambiguity: Operates effectively, even when things are not certain or the way forward is not clear.
30% Time Spent
Determines enterprise approach to project management and oversight of roadmap to improve project management. Create and set vision for future state.
Leads the identification and prioritization of organization-wide projects.
Leads the coordination of project activities and resources across the organization in a manner that maximizes efficiency and minimizes conflicts.
Develops (or oversees) project plans and associated documents, and ensures their dissemination and understanding among stakeholders.
Proactively manages (or oversees) project scope, budget, timelines, deliverables, dependencies and critical path items, taking timely and effective action as required.
Identifies, secures and continually assesses required project resources, negotiating with all departments as needed.
Develops and implements PMO maturity roadmap.
Plans and prioritizes work for self and others to meet commitments aligned with organization goals.
20% Time Spent -
Practices, Policies and Procedures
Develops and maintains best practice project management policies, procedures, processes, tools and standards, and ensures their dissemination and understanding among stakeholders.
Organizational savvy: Maneuvers comfortably through complex policy, process and people-related organizational dynamics.
15% Time Spent -
Key Performance Indicators
Identify, establish, monitor, evaluate and maintain KPIs for the PMO so that the PMO is doing the right projects, the right way at the right time for the best benefit.
10% Time Spent -
Provides proactive guidance to project teams (i.e., Delegated projects) outside of the PMO.
Conducts project Lessons Learned, including the identification of successes and areas for improvement, and incorporates into future projects.
Identifies, prepares and maintains, or oversees or provides support of, appropriate and required data, records, reports and other project related documentation and artifacts.
Effectively builds formal and informal relationship networks inside and outside of the organization.
Uses compelling arguments to gain the support and commitment of others.
10% Time Spent -
Develops and manages comprehensive department and project budgets, including estimates of the resources and participants needed to achieve project goals.
15% Time Spent -
Recruit, lead, develop, train and engage a team of leaders and individual contributors and hold people accountable for high performance.
Promotes and maintains, and ensures that direct reports promote and maintain an environment that supports Bozeman Healths strategy, vision, mission and values.
Identifies, secures and manages third party consultants and vendors.
Holds self and others accountable to meet commitments.